Three women on the emotional labour they take on at Christmas
Refinery29, December 2018
‘Emotional labour' is a popular phrase at the moment.
For those not in the know, it's a concept that's been gaining momentum in feminist and academic circles for years after being coined by sociologist Arlie Hochschild in a 1983 article about 'emotional regulation' at work – namely, smiling to make customers feel comfortable. Over the subsequent 35 years, the term has come to encompass a specifically gendered type of unpaid work.
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